Simbik trust and safety
Choose care with clearer information
Simbik uses provider review, credential records, service details, availability, messaging controls, support workflows, and account protections to make marketplace decisions easier.
What verification means
“Verified” means Simbik has reviewed the provider or organization profile and the credential information available to our review process. It does not guarantee a clinical outcome, insurance payment, or service quality.
Report a concern
Use the support workflow inside your account to report a safety, impersonation, fraud, credential, or marketplace concern. Do not send emergency information through marketplace messaging.
Emergency support
If someone is in immediate danger, call 911. For U.S. mental-health crisis support, call or text 988. Simbik is not an emergency response service.